Shipping Policy
Effective Date: January 2, 2025
Contact Information:
- Street Address: 300 S Delaware St, Butler, Missouri 64730
- Phone Number: (660) 679-4258
- Email: info@orisa.site
- Website: orisa.site
1. Introduction
At Orisa, we aim to deliver your products in the most efficient and timely manner possible. Our Shipping Policy outlines the terms and conditions for shipping, including processing times, shipping methods, fees, and delivery expectations. By placing an order, you agree to the shipping terms provided in this policy.
2. Shipping Locations
We offer shipping to customers within the United States and internationally. Delivery options, including shipping carriers and fees, will be determined based on your shipping address.
- Domestic Shipping: We provide various domestic shipping options, including standard, expedited, and express services. The shipping method you select will determine the delivery timeline and cost.
- International Shipping: International shipping is available to most countries. Please note that additional shipping charges, taxes, and duties may apply to international orders, and customers are responsible for paying these fees.
3. Shipping Fees
Shipping fees are calculated based on the weight of your order, the shipping method selected, and the delivery destination. Shipping costs will be calculated and displayed at checkout before you finalize your purchase.
- Standard Shipping: Generally, this is the most economical option, with delivery times ranging from 5 to 7 business days within the U.S.
- Expedited Shipping: Faster delivery is available, typically within 3 to 5 business days.
- Express Shipping: The fastest option, with delivery within 1 to 2 business days.
For international shipments, shipping costs will be determined by the destination country and the size/weight of the package.
4. Shipping and Delivery Timeframes
- Order Processing: We process all orders within 1-3 business days after payment is confirmed. Orders placed on weekends or holidays may take longer to process.
- Shipping Time: Estimated shipping times depend on the shipping method and your location. Domestic orders typically arrive within 5-7 business days, while international orders may take longer depending on customs and distance.
- Delays: While we make every effort to ensure timely delivery, unforeseen circumstances (weather, customs, or carrier delays) may affect shipping times. If any delays occur, we will inform you immediately.
5. Order Tracking
Once your order has been shipped, we will send you a tracking number via email. You can use this tracking number to monitor the progress of your delivery through the shipping carrier’s website.
If you do not receive a tracking number or have trouble tracking your order, please contact us at info@orisa.site, and we will assist you.
6. International Orders
For international shipments, customers are responsible for all customs duties, taxes, and other fees that may be imposed by the destination country. These charges are typically collected by the shipping carrier at the time of delivery. Orisa is not responsible for any delays caused by customs clearance or other regulatory issues.
If you have questions about international shipping costs or customs regulations, please contact our customer support team before placing your order.
7. Shipping Restrictions
We do not currently ship to PO boxes or certain remote areas. If you attempt to place an order for an address that we do not service, we will notify you and offer alternative shipping solutions when possible.
8. Changes to the Shipping Policy
Orisa reserves the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page, and the updated effective date will be indicated. By continuing to use our website after such changes are made, you agree to the updated shipping terms.