Sales Policy

Effective Date: January 2, 2025

Contact Information:

  • Street Address: 300 S Delaware St, Butler, Missouri 64730
  • Phone Number: (660) 679-4258
  • Email: info@orisa.site
  • Website: orisa.site

1. Introduction

At Orisa, we aim to provide the best products and services to our customers. This Sales Policy outlines the terms and conditions under which we sell our products to ensure a smooth and transparent buying experience. By purchasing from our website, you agree to the terms outlined in this policy.

2. Product Availability

All products displayed on Orisa’s website are subject to availability. While we make every effort to keep the product inventory updated, items may become unavailable due to high demand or other reasons. In case an item you ordered is out of stock, we will notify you promptly and offer alternatives or a full refund.

3. Pricing and Payment

  • Pricing: All product prices listed on the website are in U.S. dollars and exclude taxes, shipping, and handling fees. Prices are subject to change without prior notice. We strive to provide accurate and current pricing, but errors may occur. In such cases, we will notify you before processing the order.
  • Payment Methods: We accept various payment methods, including major credit and debit cards, PayPal, and other secure online payment systems. Payments are processed through secure third-party payment gateways, ensuring your transaction is safe and protected.

4. Order Confirmation and Processing

Once you place an order, you will receive an order confirmation email containing the details of your purchase. Please review your order carefully, as this serves as your official receipt. Orders are processed as quickly as possible; however, certain items may require additional processing time. We will notify you if there are any delays with your order.

5. Shipping and Delivery

  • Shipping Policy: Orisa ships to various locations within the United States and internationally. Shipping fees are calculated based on the weight, size, and destination of your order. The total shipping cost will be displayed at checkout.
  • Processing Time: We aim to process and ship orders within 1-3 business days, depending on product availability. Delivery times may vary depending on your location.
  • Shipping Methods: We offer several shipping methods, including standard and expedited shipping. You can choose your preferred method during checkout.
  • International Orders: For international orders, additional shipping charges, taxes, and duties may apply. Customers are responsible for these additional costs.

6. Returns and Exchanges

  • Returns: If you are not satisfied with your purchase, you can return it within 30 days of receiving the item. All returned products must be in unused and original condition, with all packaging and tags intact. Please refer to our Refund and Returns Policy for more details.
  • Exchanges: If you wish to exchange an item for a different size, color, or product, you can request an exchange by contacting our customer support team. Exchanges are subject to product availability.

7. Cancellations

You can cancel your order before it is processed and shipped. If the order has already been shipped, you will need to follow our return process. To cancel an order, please contact us as soon as possible via email or phone.

8. Customer Support

If you have any questions or need assistance with your order, please contact our customer service team at info@orisa.site or by phone at (660) 679-4258. We are happy to help with any inquiries or concerns you may have.

9. Limitation of Liability

Orisa’s liability is limited to the purchase price of the product. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products. Our maximum liability is limited to the total value of the items purchased.

10. Changes to the Sales Policy

Orisa reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on our website with an updated effective date.