Payment Policy
Effective Date: January 2, 2025
 
Contact Information:
 
Street Address: 300 S Delaware St, Butler, Missouri 64730
Phone Number: (660) 679-4258
Email: info@orisa.site
Website: orisa.site
1. Introduction
At Orisa, we prioritize a secure and hassle-free shopping experience for our customers. Our Payment Policy explains how we handle payments for purchases made on our website. By shopping with us, you agree to the terms outlined in this policy. We aim to be transparent about our payment methods, processing times, and security measures to ensure a smooth transaction process.
 
2. Payment Methods Accepted
We accept a variety of payment methods to accommodate our customers’ preferences. These methods include:
 
Credit and Debit Cards: We accept major credit cards such as Visa, MasterCard, American Express, and Discover. Debit cards with the same logos are also accepted.
PayPal: PayPal is available for customers who prefer to make secure online payments through their PayPal account.
Other Payment Methods: Occasionally, we may introduce other payment methods, such as digital wallets or installment payment plans. Please check our website for updates.
When you place an order, you can choose your preferred payment method at checkout.
 
3. Payment Security
Orisa values your privacy and security. All payments processed on our website are done through secure, encrypted third-party payment gateways to ensure that your sensitive data, such as credit card details, is protected. We use SSL (Secure Socket Layer) encryption technology to safeguard the transfer of your personal information.
 
To ensure secure payment processing, we work with trusted payment processors, including PayPal and authorized credit card networks, which comply with industry standards, including PCI-DSS (Payment Card Industry Data Security Standard).
 
4. Order Confirmation and Payment Processing
Once you have entered your payment details and completed your order, we will process the payment. You will receive an order confirmation email detailing your purchase. The confirmation will include the items purchased, the total amount, and an estimated delivery time. This email serves as both your receipt and proof of purchase.
 
Please note that we reserve the right to verify your payment information before accepting an order. In case of any discrepancies or issues with payment authorization, we will contact you via email or phone for clarification. Orders will only be shipped after successful payment processing.
 
5. Currency and Pricing
All prices listed on Orisa’s website are in U.S. dollars (USD). Taxes, shipping, and handling fees are not included in the price of the products. The final total, including all applicable fees, will be calculated at checkout.
 
Sales Tax: Sales tax is applied based on your shipping address and will be calculated and displayed during checkout. If applicable, taxes will be added to the price of the items you are purchasing.
Promotions and Discounts: Any promotions or discounts offered on the website will be reflected at checkout, reducing the final amount due. These discounts cannot be combined with other offers unless specified.
6. Payment Authorization and Fraud Prevention
To protect our customers and ourselves from fraud, we may perform security checks on all orders. This includes verifying billing information, shipping addresses, and the legitimacy of payment methods. In the event of a discrepancy or if a potential fraud risk is detected, we reserve the right to cancel the order and refund the payment to the original payment method.
 
If any issues arise during payment authorization, we will notify you via email or phone and request clarification or provide assistance to resolve the matter.
 
7. Payment Errors and Issues
While we make every effort to ensure accurate pricing and product availability, errors may occasionally occur during the checkout process. If you experience any issues with payment (such as duplicate charges or system errors), please contact our customer service team at info@orisa.site. We will work promptly to address and resolve the issue.
 
In the case of a pricing error, Orisa reserves the right to cancel the order or offer an alternative solution, such as issuing a refund or offering the product at the correct price.
 
8. Refunds and Payment Disputes
If you are dissatisfied with your purchase or have concerns about the payment, you may be eligible for a refund or exchange, depending on the circumstances and the terms of our Refund and Returns Policy.
 
For payment disputes, we ask that you first contact us directly so we can resolve the issue. If necessary, we will follow up with the payment processor (e.g., PayPal or credit card company) to ensure the dispute is handled according to their protocols.
 
9. Canceling or Modifying Payments
Once a payment is processed, it cannot be modified or canceled directly through our website. If you need to cancel or change your order, please reach out to our customer support team at info@orisa.site immediately. If your order has already been shipped, you may need to follow our return procedure once the item arrives.
 
10. Changes to the Payment Policy
Orisa reserves the right to modify or update this Payment Policy at any time. Any changes will be posted on this page, and the updated effective date will be indicated. By continuing to use our website after such changes are made, you agree to the updated terms.